ACC Sensitive Claims Counselling
- Tatiana Ceban
- 6 hours ago
- 3 min read
Experiencing sexual abuse or assault can result in profound emotional trauma. In New Zealand, the Accident Compensation Corporation (ACC) provides a pathway to healing through its Sensitive Claims Service, offering fully funded support to survivors. If you or someone you care about has been affected, remember that you don’t have to face recovery alone.
What is ACC Sensitive Claims counselling?
ACC Sensitive Claims counselling is a government-funded service that supports individuals who have experienced sexual violence—whether recently or in the past. This includes:
Survivors of sexual abuse, assault, or rape
People affected by historical trauma
Visitors to New Zealand who experienced harm while here
You do not need to have reported the incident to the police to access support. Additionally, you do not need to visit your GP or any other agency. Your privacy is our top priority, and it should be and must remain a completely private and confidential matter.
What support is available?
Through ACC's Sensitive Claims service, you can access:
One-on-one therapy with an ACC-approved counsellor, psychologist, or psychotherapist.
Personalised assessment and treatment planning tailored to your needs.
Confidential and compassionate care in a safe environment.
Support with your claims process, including advocacy if needed, assistance from a social worker, and access to group therapy.
How to get started
You can begin your journey by:
Contacting me directly—no referral is needed. As an ACC-registered therapist and treatment provider, I'm here to support you. You can reach out via email at hello@tatianaceban.com or book a session online at your convenience.
Ready to begin your healing journey? Contact me today for a confidential consultation.
If this is your first time filing a sensitive claim with ACC, rest assured, I'll be there to guide you through the process. You're not alone in this.
We start therapy once your claim is accepted (initial sessions may be covered even before approval).
Healing from sexual abuse trauma needs time, so weekly sessions will be available for you if you need them.
If you're unsure where to begin, I am here to guide you through every step.
Why work with me?
I am an ACC-registered sensitive claims therapist based in Blenheim, Marlborough, with extensive training, expertise, and experience in working with trauma. Here, you can find more information about my credentials, as well as reviews from my clients.
I use a variety of tools to guide people on their journey of healing—trauma-informed, evidence-based, and survivor-centred, tailored to the survivor's unique needs. Among them are somatic experiencing & body-based therapies, trauma-focused cognitive behavioural therapy (TF-CBT), eye movement desensitisation and reprocessing (EMDR), narrative therapy, art therapy, and mindfulness.
I offer a warm, non-judgmental space to explore your healing, flexible options including in-person and online sessions, and support for individuals, couples, and families.
An invitation to begin healing
If you’ve experienced sexual abuse, and you’re carrying pain that feels too heavy to name—please know you’re not alone. You don’t have to be “ready” or have the right words. You only need to take one small step.
Support is here. Safe, confidential, and free. Whether you speak, write, cry, or simply sit in silence—your healing matters. You matter. You deserve peace. You deserve care. And you deserve to be believed.
The first step—reaching out—is often the hardest, but it’s also the most powerful.
Your story matters—your healing matters. When you're ready, I'll walk with you.
Ready to begin your healing journey? Contact me today for a confidential consultation.
Safe to Talk is a free, confidential, and 24/7 support service for anyone affected by sexual harm in New Zealand. Whether you're seeking help for yourself or someone else, the site provides a safe space to discuss, receive guidance, and connect with local resources.